Last updated: May 1, 2026
This Privacy Policy explains how AutoShopCRM ("we", "us", "our") collects, uses, and protects information when you use the Service.
Account info: name, email, phone, shop name, billing address.
Customer data you upload: your customers' names, contact info, vehicle data, repair orders, photos, payment status. This data is yours.
Usage data: pages visited, features used, IP address, browser type, device info, log timestamps. Used to improve the Service.
Payment info: handled by Stripe. We never see or store your full credit card number.
We share data with the following sub-processors strictly to operate the Service:
We do not sell, rent, or share your data with advertisers. Period.
Our free public Parts Finder does not require an account. When you enter a VIN, vehicle, or part, we use it only to build your search and to decode the vehicle via the public U.S. NHTSA vPIC database. We do not store the VINs, vehicles, or searches you enter. Listings, prices, and availability shown on the third-party sites we link to are not controlled or guaranteed by us.
Active account data is retained while your account is active. After cancellation, we delete or anonymize your data within 30 days unless we are legally required to retain it (e.g., billing records for tax purposes).
We use HTTPS/TLS for all traffic, encrypted storage, hashed passwords (PBKDF2), and least-privilege access controls. No system is 100% secure; if we discover a data breach affecting your account we will notify you within 72 hours of confirmation.
You may at any time:
If you are a California resident (CCPA) or EU resident (GDPR), you have additional rights — contact us to exercise them.
The Service is not intended for users under 18. We do not knowingly collect data from children.
We use first-party cookies for session management and CSRF protection. We do not use third-party advertising or tracking cookies.
Our servers are in the United States. By using the Service, you consent to your data being processed in the US.
If we change this policy in a material way, we'll email you at least 14 days before the change takes effect.
Privacy questions? Email support@autoshopcrm.com.